On-line RMA and Service Request Form | Nutrient Workshops at NALMS and CERF | Sea-Bird Scientific Science Team | TEOS-10 (Absolute Salinity) | Navis Autonomous Profiling Float | Cable Search | Sea-Bird Europe | Lithium Batteries | Student Equipment Loan Program Award | Training Videos | Customer Applications | Customer Satisfaction Survey | Field Service Bulletins | Current Software | E-mail Subscription | Career Opportunities
On-line RMA and Service Request Form
For work to be done in our U.S. facility: Try our new Beta On-line RMA and Service Request Form to get an RMA number and let us know what instrument(s) you are sending for calibration and/or repair. Include a copy of the form with the instrument when you ship it. .
Nutrient Workshops at NALMS Symposium and CERF 2013
Join Sea-Bird Coastal in San Diego for nutrient monitoring workshops at the NALMS Symposium and CERF 2013! The workshops will be led by science and application specialists from Sea-Bird Coastal and will cover in situ nutrient monitoring and long-term water-quality monitoring. Key topics include capturing episodic data, and maximizing data quality and deployment duration in challenging environments. In addition to the workshops, Dr. Corey Koch, a senior scientist from Sea-Bird Coastal, will be presenting data from our long-term monitoring site in Yaquina Bay, Oregon as part of the session on managing nutrients in a changing world. The workshop at NALMS is Tuesday, October 29th (more details). The workshop at CERF is Sunday, November 3rd (more details). We hope to see you there! For more information, please contact firstname.lastname@example.org.
Sea-Bird Scientific Forms New Science Team
Sea-Bird Scientific is pleased to announce the formation of a new senior Science Team led by Norge Larson. The Science Team will focus scientific resources from Sea-Bird Electronics, WET Labs, and Satlantic on the critical needs of the oceanographic and water quality communities to drive innovation and sensor technology development across Sea-Bird Scientific.
“Our new science structure affirms our commitment to developing the best science tools for the world’s researchers,” said Norge. “I started my career at Sea-Bird helping to develop the science behind our sensors and I look forward to bringing a full time focus on strengthening our scientific capabilities.” This newly formed Science Team will be a critical part of Sea-Bird Scientific.
Sea-Bird Scientific’s new President is Casey Moore. “We will continue to support our global customers as they take on our world’s water challenges,” said Casey, “Our approach will be to relentlessly innovate new and improved sensors and platforms for the challenging environments where our customers work.”
Casey, Norge, and the entire Sea-Bird Scientific team are pleased to leverage this new organizational structure to continue to deliver leading scientific solutions along with the best performance and quality in the industry.
TEOS-10 (Absolute Salinity) Implementation
SBE Data Processing version 7.23.1 has implemented TEOS-10 equations in a new module, Derive TEOS-10, and a new seawater calculator module SeaCalc III (replacing SeaCalc II). Other SBE Data Processing modules, and Seasave, continue to output Practical Salinity, based on EOS-80.
Autonomous Profiling Float
(October 2012; updated August 2013)
Sea-Bird is introducing the Navis Autonomous Profiling Float, Navis Autonomous Profiling Float with Biogeochemical (BGC) Sensors, and now the Navis Autonomous Profiling Float with Integrated Biogeochemical (BGC) Sensors. Compare features across the Navis product line.
Try our new Cable Search page -- this page allows you to search for cables, including Y-cables for multiple auxiliary sensors connecting to a single end cap connector.
(updated March 2013)
Sea-Bird Electronics, Inc is pleased to announce the opening in 2011 of our European calibration and repair center. Located in Kempten, Germany, Sea-Bird GmbH offers our European customers the same high-quality repair and calibration services that had previously only been performed at Sea-Bird headquarters facility in Bellevue, Washington, USA. As of August 2013, Sea-Bird GmbH is supporting SBE 3, 4, 5, 9plus and 11plus (911plus) and 17plus (917plus), 16, 16plus, 16plus V2, 18, 19, 19plus, 19plus V2, 21, 26plus, 27, 32, 37, 38, 39, 45, 49, 50, and 52-MP.
Lithium Battery Regulation Updates
Significant changes to regulations for shipping lithium batteries were implemented January 1, 2013. If you are planning to ship an SBE 37 MicroCAT, SBE 39 Temperature Recorder, and/or SBE 44 Underwater Inductive Modem, see the latest version of your instrument manual for a summary of the changes.
Student Equipment Loan Program Award
Sea-Bird is pleased to announce that the Student Equipment Loan Program Award for 2013 went to Lydia Kapsenberg, a graduate student at the University of California, Santa Barbara. Lydia is deploying several SBE 37-SMP-IDO MicroCATs off the California coast to identify upwelling events, based on simultaneous and projected low pH, temperature, and dissolved oxygen corresponding with higher salinity.
Training videos are now available, covering O-ring, connector, and cable maintenance; SBE 32 Carousel Water Sampler maintenance; SBE 5T Pump maintenance; SBE 18 and 27 pH Sensor calibration; and SBE 16/19 SeaCAT maintenance.
(Note: These videos are accessed via YouTube. If your network does not allow you to access YouTube, or does not permit you to be redirected to another website, you can download the videos from our ftp site.)
Please share your knowledge with the oceanographic community by providing information for posting on the Sea-Bird website -- see Customer Applications using Sea-Bird Instruments.
Customer Satisfaction Survey
Do you have a few minutes to help us improve our products and support? Go to www.surveymonkey.com/s/Sea-Bird_Survey1 to take a short customer satisfaction survey.
Field Service Bulletins
- SBE 49 FastCAT CTD (July 2013): SBE 49s manufactured 2.5 mK noise signal when not averaging samples (16 Hz sampling); temperature probe redesign.
- Argo CTD Warranty Claims for failed Druck pressure sensors (March 2013): Argo float Druck pressure sensor micro-leak problem and warranty replacement.
- Complete list of Field Service Bulletins.
(changes in previous 2 months in red)
Deployment Endurance Calculator: 1.5
Seasave V7: 7.23.1
SBE Data Processing: 7.23.1
Seasoft for Waves: 2.0
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